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Terms and Conditions

The following Terms and Conditions (T&Cs) tell you the rules that apply in connection with any purchase you make in connection with The Mental Health Project (MHP). The terms “Mental Health Project,” “MHP,” “we,” “us,” and “our” refer to The Mental Health Project Limited, a company registered in England and Wales (company number 14862052) with its registered address at 1 Second Avenue, Halstead, England, CO9 2SU. The term “you” refers to you as a user of The Mental Health Project website.

This contract is legally binding. By purchasing packages or items in connection with MHP, you confirm that you accept these T&Cs as well as the other relevant terms which are set out below and that you agree to always comply with them. If you disagree with these T&Cs, please stop using MHP and any purchased packages.

We reserve the right to restrict, suspend or terminate your package and use of MHP at any time if we believe, in our absolute discretion, that you have breached these T&Cs or any other terms.

Any packages purchased are provided by MHP. You can contact us at info@thementalhealthproject.co.uk. If we need to contact you, we will use the details you provided when you purchased a package and/or set up an account.

Key Points:

You must be aged 18 or over to purchase packages or items from MHP.
You must provide accurate information when purchasing any MHP packages or items. You should not attempt to impersonate others or create multiple accounts.
Your MHP account is personal to you and/or your institution. It cannot be shared with multiple schools.
All our content is copyrighted and owned (or licenced by us) and can only be used with a valid MHP account for educational and non-commercial use. You must not adapt or amend our content in any way or share any of our content with any third party.
You are responsible for ensuring that the content is not used for public performance except in an educational context and that any presented content is done in a professional way (for example, presented by teachers). We are not responsible for providing further support to students beyond the scope of our content (e.g., individual counselling to pupils).
Neither MHP nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and material found or offered on the MHP for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.
Any material downloaded or otherwise obtained through the use of the MHP is at your own discretion and risk. We do not accept any responsibility for the results of any action on the basis of the information provided on the Website or available through the MHP packages. It shall be your own responsibility to ensure that any products, services, or information available through the MHP meet your specific requirements.

Other applicable terms

These T&Cs refer to the following additional terms that also apply to our use of MHP:

Terms of Use: Sets out the terms of use that apply when you use MHP platform.
Privacy Policy: Explains how we may use your personal information and your related rights.
Cookie Policy: Provides information about the cookies on the MHP Platform.

Changes

Minor Changes: We may make minor changes to these T&Cs, to your MHP package, and/or to the MHP Platform.

These changes may be made to:

reflect changes in relevant laws and regulatory requirements.
change the methods of payment accepted.
implement minor technical adjustments and improvements.

These changes will not materially affect any purchased packages.

Significant Changes: If any significant changes are made to the T&Cs, your MHP Platform, or your MHP package, we will take all reasonable steps to notify you in advance. If you do not want to accept these changes, then you may have the right to terminate your MHP account. Please note that depending on the change(s), you may not be due any refund for any MHP packages purchased in this instance.

The Mental Health Project Packages

To purchase any of MHP packages or related items, you must:

be over 18 years of age.
complete all verification and other required processes.
agree, if you are creating an account or buying a package on behalf of an education institution (e.g., a school) or other entity, that you have all necessary permissions and authority to bind that entity.
agree you shall not use a package from MHP if you are a direct competitor of MHP and the services which we offer and are investigating us for competitive research.

We reserve the right to close your MHP account as its sole and absolute discretion without reason.

Subject to compliance with these T&Cs and all other terms in connection with the MHP and in, receipt of full payment of your MHP package, you are granted during your package a non-transferable, non-exclusive, non-sublicensable licence to the MHP Platform for educational and non-commercial use only.

This licence includes the ability to use the films and materials available within your package for educational purposes. You understand that your use of the MHP Platform does not confer to you any intellectual property rights held by MPH and/or its licensors. You are merely given a licence to use the MHP Platform in connection with your MHP package in accordance with these T&Cs and the Terms of Use.

Your Obligations

By purchasing any packages with The Mental Health Project, you agree to the following:

Using your account. You may only use your MHP packages for educational and non-commercial purposes. In creating a MHP account, we ask that you provide complete and accurate information and have the authority to take out an account and make purchases.
Your benefits: You may not share any of the MHP content or your account details (including your username and password) with any third party.
Your information is accurate. You represent and warrant to us that any information you provide to MHP in connection with your packages, including any contact information, is accurate and that you will keep it accurate and up to date.
Communications from The Mental Health Project. By purchasing any packages, you agree to receive communications about important administrative issues relating to your account (including technical, security-related, privacy and functional issues).
You acknowledge that our content and materials are copyrighted and owned (or licenced by us) and can only be used with a MHP package for educational and non-commercial use. You must not adapt or amend our content in any way or share any of our content or materials with any third party.
Compliance with applicable laws and Data Privacy. You are responsible for complying with applicable laws, particularly in connection with data protection and ensuring you comply with any legal requirements and have any consent required, e.g., when using our surveying capability.
Presenting Content and Providing Support. You are responsible for ensuring that the content is not used for public performance except in an educational context and that any presented content is done in a professional way (or example, presented by teachers). We are not responsible for providing further support to students beyond the scope of our content (e.g., individual counselling to pupils).
Own risk. You are solely responsible for interactions through the MHP Platform.

MHP packages are provided on an “as is” basis and we disclaim to the fullest extent permitted by law all warranties, express or implied, statutory, or otherwise. Specifically, we make no representations, warranties, or guarantees about the following:

the accuracy, reliability, completeness, correctness, or timeliness of the MHP Platform or communications provided on or using the MHP Platform.
that the MHP packages will fulfil OFSTED requirements, and will continuously meet the Government guidelines for PSHE and the PSHE Association guidance.
that the MHP Platform will be uninterrupted or free of errors, viruses, or other harmful components.
Availability of the MHP Platform. We may discontinue or make changes to the MHP Platform at any time. If this has a material impact to your MHP package/s, you may be entitled to a refund. We do not guarantee that your MHP package/s or the MHP Platform will be always available and on an uninterrupted basis.
Neither MHP nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and material found or offered on the MHP for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.
Any material downloaded or otherwise obtained through the use of the MHP is at your own discretion and risk. We do not accept any responsibility for the results of any action on the basis of the information provided on the Website or available through the MHP packages. It shall be your own responsibility to ensure that any products, services, or information available through the MHP meet your specific requirements.

Password

Any MHP package/s purchased will appear in your account under the tab ‘Courses.’ Any additional staff members who wish to use the resources must create their own account using their school email address. Once an account is made access to the resources should be granted within 48hours. You are solely responsible for all activities that occur under your MHP account and for maintaining the confidentiality of your MHP account and password, the payment information you use in connection with MHP Platform, and for restricting access to your computer or any device which you use to access the MHP Platform.

You agree to accept responsibility for all activities that occur under your MHP account. If you have reason to believe that your account is no longer secure (for example, in the event of loss, theft or unauthorised disclosure), you must notify us immediately. You may be liable for the losses incurred by us or others due to your unauthorised MHP account use. The Mental Health Project shall not be liable for any loss or damage arising from your failure to keep your MHP account secure.

Disabling Access

We reserve the right, without liability, to disable your account and/or your access to the MHP Platform if you are in breach or we have reasonable grounds to suspect you are in breach of these Terms & Conditions or any other terms.

Commercial Use

You agree not to display, distribute, licence, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, MHP or anything connected to your package.

Price and Payment

The pricing for MHP packages is on The Mental Health Project website, or as advertised by our organisation. We take care to make sure that the price of the MHP packages advertised to you is correct. However, despite our best efforts, it is possible that the package pricing is incorrect. If the price you have been given is higher than the MHP package price which should apply, we will refund you the difference. If the price you have been given is lower than the package price that should apply, we will contact you to inform you.

Payment Method and Cycle

Payment is currently taken via the website www.thementalhealthproject.co.uk which accepts most credit and debit cards. If you wish to explore other methods of payment such as invoicing, please email info@thementalhealthproject.co.uk.

You must ensure a valid payment method. Suppose payment is not successfully settled due to expiration or insufficient funds. In that case, we may suspend your access to the service until we have successfully charged a valid payment method. You are responsible for any charges, such as foreign transaction fees or other fees relating to processing your payment method.

Packages are valid for one academic year, being September-August. After one academic year access to the packages will be suspended. You will have the opportunity to renew your access before the cut off date.

14 Day Cancellation Period

If you cancel your MHP package/s and/or account within the first 14 days and have not accessed any content, we will provide you with a full refund.

To the extent permitted by the applicable law, payments are non-refundable, and we do not provide refunds or credits for any partial MHP package periods. An administrator can cancel the account at thementalhealthproject.co..uk or by contacting info@thementalhealthproject.co.uk

Changes to Pricing

We may change our MHP packages and pricing occasionally; however, any plan or pricing changes will apply no earlier than 30 days following notice to you.

Our right to end your access to The Mental Health Project Platform

We may end your access to MHP if you breach these T&Cs or any other terms. Suppose we reasonably believe you have breached these T&Cs or other terms. In that case, we may immediately terminate your MHP account with you upon written notice and cease to provide you access to the MHP Platform.

If we are going to stop providing packages, we will give you at least one month’s notice in advance of the related packages.

Loss or Damage

We exclude all implied conditions, warranties, representations, or other terms that may apply to your MHP package/s or MHP Platform.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, your MHP package/s.
use of, or inability to use, MHP Platform; or
use of or reliance on any content displayed on MHP Platform.

We will not be liable for:

loss of profits, sales, business, or revenue.
business interruption.
loss of anticipated savings.
loss of business opportunity, goodwill, or reputation; or any indirect or consequential loss or damage.
the mental health and/or wellbeing of individuals accessing or watching the content provided on MHP.

Suppose applicable law does not permit the exclusion of all damages. In that case, your direct damages arising out of or relating to your use of The Mental Health Project Platform shall be limited to £100.

Urgent Help

The Mental Health Project Platform and/or packages are not suitable for managing clinical emergencies and are not suitable for crisis intervention. The content on the Platform and within packages is for educational purposes only and is not to be used as a replacement for ongoing mental health support through other means (such as but not limited to, individual counselling, support groups, or prescribed medication).

If you are worried about immediate risk of harm to yourself or others, please visit your nearest A&E department or call the emergency services on 999. If you are not at immediate risk but would like support and advice, please visit your GP. You can also contact the following services 24 hours a day, 7 days a week: NHS Helpline (111) and the Samaritans (116 123). NHS Urgent Help for Mental Health:

https://www.nhs.uk/using-the-nhs/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/

Whatever you are going through, call the Samaritans for free anytime. They are available round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it is best to call them on the phone. Otherwise, you can email them, visit their website, write to them, or visit your local branch. For more information, please visit www.samaritans.org.

Indemnification

You agree to indemnify us and our officers, directors, employees, partners, agents, affiliates and licensors from all liabilities, claims, and expenses, including reasonable legal fees (Claims), that arise from your breach of these T&Cs, your use or misuse of your MHP package/s, The Mental Health Project Platform or any content contained on MHP. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to your indemnification, in which event you will cooperate with us in asserting any available defences.

Your Personal information

We will only use your personal information you disclose to us in connection with your account to fulfil our obligations under these T&Cs and as set out in our Privacy Policy.

Additional Information

If a court finds part of these T&Cs illegal, the rest will continue in force. Each of the paragraphs of these T&Cs operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. If we do not insist immediately that you do anything you are required to do under these T&Cs, or if we delay in taking steps against you in respect of your breaking these T&Cs, that will not mean that you do not have to do those things and it will not prevent us taking steps against you later. For example, if you miss a payment and we do not chase you, but we continue to provide The Mental Health Project Platform, we can still require you to make the payment later.

These T&Cs are governed by English law and under the jurisdiction of the English courts.

Last updated September 2023

Terms of Use

The following Terms of Use provide the rules for our website www.thementalhealthproject.co.uk (The Mental Health Project Platform). By using The Mental Health Project Platform, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to the Terms of Use, you must not use The Mental Health Project Platform. To access or use The Mental Health Project Platform you must be 18 years or older.

The Mental Health Project (MHP). The terms “Mental Health Project,” “MHP,” “we,” “us,” and “our” refer to The Mental Health Project Limited, a company registered in England and Wales (company number 14862052) with its registered address at 1 Second Avenue, Halstead, England, CO9 2SU. The term “you” refers to you as a user of The Mental Health Project website.

Key Points

The MHP Platform is only intended for use by those aged 18 or over.
All our content is copyrighted and owned (or licensed by us) and can only be used with our prior written consent.
Neither MHP nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and material found or offered on the MHP for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.
Any material downloaded or otherwise obtained through the use of the MHP is at your own discretion and risk. We do not accept any responsibility for the results of any action on the basis of the information provided on the Website or available through the MHP packages. It shall be your own responsibility to ensure that any products, services, or information available through the MHP meet your specific requirements.

Other applicable terms

These Terms & Conditions refer to the following additional terms that also apply to our use of The Mental Health Project Platform:

Terms and Conditions: Sets out the terms and conditions that apply when you use or subscribe to any services or goods provided by or through MHP.
Privacy Policy: Explains how we may use your personal information and your related rights.
Cookie Policy: Provides information about the cookies on the MHP Platform.

Suspension or withdrawal of The Mental Health Project Platform

We cannot guarantee that the MHP Platform, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the MHP Platform for business and operational reasons.

Your Commitment

By using MHP Platform, you agree to the following:

Using your account: You may only use your account for personal, educational, and non-commercial purposes. You must provide accurate information when purchasing any MHP products or items. You should not attempt to impersonate others or create multiple accounts. Your MHP account is personal to you and/or your institution. It cannot be shared with multiple schools.
Your information is accurate: You represent and warrant to us that any information you provide to The Mental Health Project, including any contact information, is accurate and that you will keep it accurate and up to date.
Communications from MHP: By creating an account, you agree to receive communications about important administrative issues relating to your account (including technical, security-related, privacy and functional issues)
Mobile Phone Use: You are responsible for all fees charged by third parties to access and use the MHP Platform (e.g., charges by telephone service providers. Without limiting the foregoing, you are solely responsible for the payment of all applicable fees associated with any provider you use in connection with your use of the MHP Platform (such as data, SMS, MMS, roaming, and other applicable fees charged by your provider).

Prohibited Uses

You may use MHP Platform for lawful purposes. You may not use the Platform:

In any way that breaches these Terms of Use or any applicable local, national, or international law or regulation.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
To harm, bully, insult, intimidate or humiliate any person.
To transmit, procure or send any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
Reverse engineer any portion of the MHP Platform.
Attempt to gain unauthorised access to the MHP Platform, user accounts, computer systems or networks connected to the MHP Platform through hacking, password mining or any other means.
Use any device, software or routine that interferes with the proper working of the MHP Platform, or otherwise attempt to interfere with the proper working of the MHP Platform.
Use the MHP Platform to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the MHP Platform or MHP Platform Content.
Remove, circumvent, disable, damage, or otherwise interfere with any security-related features of the MHP Platform, features that prevent or restrict the use or copying of MHP Platform Content, or features that enforce limitations on the use of the MHP Platform.
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Account Details

Keep them safe!

Once you have purchased a MHP package, the resources will appear in your Account under the tab 'Courses.' Any MHP package/s purchased will appear in your Account under the tab ‘Courses.’ Any additional staff members who wish to use the resources must create their own account using their school email address. Once an account is made access to the resources should be granted within 48hours.

Keep your login and password details safe and treat them as confidential. If you know or suspect that your login and password details have been compromised, please contact us at info@thementalhealthproject.co.uk.

Intellectual Property

We are the owner or the licensee of all intellectual property rights in the MHP Platform and all material published in connection with it apart from Your Content (as defined and detailed below). MHP Platform is protected by copyright laws and all such rights are reserved to The Mental Health Project. MHP.

You must not copy, modify, or download any part of the content on MHP Platform without obtaining a licence from us or our licensors (which we may refuse to grant). There may be occasions where we expressly permit you to download content for free or as part of a package; where this is the case, this will be made clear on the MHP Platform.

Your Content means any content that you submit or transmit to, though, or in connection with the MHP Platform such as ratings, reviews, compliments, invitations, check-ins, messages, and information that you publicly display or displayed in your account profile. Provided you have created or own the rights to the content you retain all your ownership rights for Your Content. However, we may use Your Content in several different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, and distributing it.

Your Content may be made public without any additional notice to or consent by you and you should assume that any person may read Your Content. Even if Your Content is removed from the MHP Platform, we may retain Your Content in backups indefinitely and Your Content may be cached in search engine indices after removal, and we have no control over such caching.

By submitting Your Content to MHPt, you grant MHP a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable and transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform the Content in connection with MHP Platform (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of MHP (and derivative works thereof) in any Other Media.

You also hereby grant each user of MHP Platform a non-exclusive licence to access Your Content through MHP Platform, and to use, reproduce, distribute, display, and perform such Content as permitted through the functionality of MHP Platform and under these Terms of Use. You irrevocably waive, and cause to be waived, against MHP and users any claims and assertions of moral rights or attribution with respect to Your Content. By "use" we mean use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyse, commercialise, prepare derivative works, and otherwise exploit Your Content.

You shall indemnify MHP against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by MHP arising out of or in connection with any claim made against MHP for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with Your Content.

Trademarks

MHP and all other names, logos, slogans, and icons identifying MHP and its programs, products, and services, including any logos, page headers, icons, designs, or trade dress and whether not appearing in large print or with an accompanying symbol, are proprietary trademarks of MHP and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. Other product and company names mentioned herein may be the trademarks and/or service marks of their respective owners. The use of any trademarks contained on MHP Platform without the express written permission of MHP is strictly prohibited, and nothing stated or implied on MHP Platform confers on you any licence or right under any trademark of MHP or any third party.

Disclaimer of Warranties

MHP Platform is made available to you on an "as is", "with all faults" and "as available" basis. As such, your use of MHP Platform is at your own discretion and risk. MHP makes no claims or promises about its safety or security. As such, The Mental Health Project MHP is not liable to you for any loss or damage that might arise, for example, from the MHP Platform's inoperability, unavailability, or security vulnerabilities. Although we make reasonable efforts to update the information on the MHP Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on the MHP Platform is up to date and will be accessed without interruption or error. We make no representations, warranties, or guarantees that the MHP packages will fulfil OFSTED requirements, and will continuously meet the Government guidelines for PSHE and the PSHE Association guidance.

Neither MHP nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and material found or offered on the MHP for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law. Any material downloaded or otherwise obtained through the use of the MHP is at your own discretion and risk. We do not accept any responsibility for the results of any action on the basis of the information provided on the Website or available through the MHP packages. It shall be your own responsibility to ensure that any products, services, or information available through the MHP meet your specific requirements.

Third Parties

MHP is not an agent of any third-party provider. MHP makes no claims or promises with respect to any third party, including our information sharing partners or any businesses or advertiser listed on MHP Platform. Subsequently, MHP is not liable to you for any loss or damage that might arise from the actions or omissions of such third parties, including, for example, if another user or business or individual misuses your content, identity, or personal information.

Our responsibility for your loss or damage

use of, or inability to use, The Mental Health Project Platform; or
use of or reliance on any content displayed on The Mental Health Project Platform.

We will not be liable for:

loss of profits, sales, business, or revenue.
business interruption.
loss of anticipated savings.
loss of business opportunity, goodwill, or reputation; or
any indirect or consequential loss or damage.
the mental health and/or wellbeing of individuals accessing or watching the content provided on MHP Platform

If applicable law does not permit exclusion of all damages, then your direct damages arising out of or relating to your use of MHP Platform shall be limited to £100.

Indemnification

You agree to indemnify us and our officers, directors, employees, partners, agents, affiliates and licensors from all liabilities, claims, and expenses, including reasonable legal fees (Claims), that arise from your breach of these Terms & Conditions, your use or misuse of your MHP package, MHP Platform or any content contained on MHP Platform. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to your indemnification, in which event you will cooperate with us in asserting any available defences.

We are not responsible for viruses, and you must not introduce them. Although we will take all reasonable efforts, we do not guarantee that MHP Platfrom will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access MHP Platform. You should use your own virus protection software.

You must not misuse MHP Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to MHP Platform, the server on which MHP Platform is stored, or any server, computer or database connected to MHP Platform. You must not attack MHP via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit an offence under the Computer Misuse Act 1990.

Breaching the Terms of Use

If we consider that a breach of these Terms of Use has or may occur, we may take such action as we deem appropriate which may include, but not be limited to, taking all or any of the following actions:

Immediate, temporary, or permanent withdrawal of your right to use MHP Platform.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of these Terms of Use. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Feedback

We want and value your feedback, but you need to know that by sending us any ideas, suggestions, documents or proposals (Feedback), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived, against MHP and its users any claims and assertions of any moral rights contained in such Feedback.

Closing your account

You may terminate your account by deleting it on MHP Platform or by emailing info@thementalhealthproject.co.uk. Please review our Privacy Policy for information about the effect of account termination on our use of the data we have collected from you. Please keep in mind that it may take up to ten business days to complete the termination of your account. Please be aware in the event of any termination of these Terms of Use, whether by you or us, these Terms of Use will continue in full force and effect.

Waiver

Any failure on the part of MHP to exercise or enforce any right or provision of these Terms of Use (or any other terms) does not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

Severability

If any provisions of these Terms of Use are found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary so that the Terms of Use shall otherwise remain in full force and effect and enforceable.

Country Law for disputes

These Terms of Use, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by English law and under the exclusive jurisdiction of the English courts.

Reminder

We may make changes to these Terms and Conditions, and to MHP Platform. We amend these Terms of Use from time to time. In the event we make any significant changes to these Terms of Use, we will use our best endeavours to inform you of such changes in advance in writing. Every time you wish to use MHP Platform, please check these Terms of Use regularly to ensure you understand the terms that apply. We may update and change MHP Platform from time to time.

If you have any questions related to our Terms of Use, please contact us at info@thementalhealthproject.co.uk.

Last updated September 2023

Privacy Policy

The Mental Health Project is committed to protecting your information and your right to privacy. The following Privacy Policy sets out how we collect, use, and store your personal information (this means any information that identifies or could identify you) in connection with your use of and access to The Mental Health Project’s website www.thementalhealthproject.co.uk (The Mental Health Project Platform). Together with our Terms of Use, Terms and Conditions, and Cookie Policy, set out the terms which apply when using the MHP website.

The terms “Mental Health Project,” “MHP,” “we,” “us,” and “our” refer to The Mental Health Project Limited, a company registered in England and Wales (company number 14862052) with its registered address at 1 Second Avenue, Halstead, England, CO9 2SU. The term “you” refers to you as a user of The Mental Health Project website.

When you use MHP Platform, you trust us with your information (defined below). We seek to explain clearly what information we collect, how we use it, and what rights you have in relation to it. Please read the Policy carefully. If there are any terms within the policy that you do not agree with, please discontinue use of MHP Platform.

Information we may collect about you.

We collect personal information that you voluntarily provide us when registering and using MHP Platform, purchasing packages or services in connection with the platform or otherwise contacting us. The personal information collected will vary depending on the context of your interactions, your choices, and the products/features you use.

We collect several types of information, including, but not limited to

Identity Data: Including first name, last name, and date of birth.
Contact Data: Including billing address, email address, and contact number.
Financial Data: This means the payment method and card details used to process your payments for any packages or services you order. We do not store or process your card details ourselves; they are processed and stored via one of our contracted third-party service providers.
Usage Data: This includes information about your Platform usage, which includes browsing patterns, click stream, page interaction information (clicks you make on a page), and time spent on the website.
Marketing and Communications Data: This relates to your preferences for receiving marketing from us and communication preferences.
Other information: Other information relevant to services, surveys, and/or offers.

All personal information you provide must be true, complete, and accurate. You must notify us of any changes to your information. If you do not provide the information we identify as required or mandatory, we may be unable to provide the goods or services.

Information such as IP address and/or browser/device characteristics are collected automatically when you use MHP Platform. This information does not reveal your identity but may include your IP address, country, location and referring URL. We also collect information through cookies and similar technologies. You can find out more about this in our Cookies Policy.

How do we use your information?

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your personal information are for legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We may use your personal information for the following purposes or as otherwise described at the time of collection:

To operate, maintain, and optimise MHP Platform
To send administrative information to you for business purposes, legal reasons and/or possibly contractual. We may use your Information to send you product, service, and new feature information and/or information about changes to our terms and/or policies.
To send you marketing and promotional communications for business purposes and/or with your consent. We and/or our brand partners may use your Information for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails; see below for further details.
Administer surveys and promotions for our business purposes and/or with your consent.
To support the Platform and respond to your requests, questions, and feedback.
To request feedback for our business purposes and/or with your consent. We may use your information to request feedback and to contact you about your use and experience of MHP Platform.
To protect MHP for business purposes and/or legal reasons. We may use Information to keep the Platform safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms or policies for business purposes, legal reasons and/or possibly contractual.
To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other business purposes. We may use your Information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve MHP Platform, products, services, marketing, and your experience.

Will your information be shared with anyone?

Your information will only be shared to comply with contractual obligations, fulfil our business purposes, or with your consent. Most commonly, your information will only be shared and disclosed in the following situations.

Contractual: So that orders for packages or services in connection with MHP can be fulfilled.
Vital Interests: To investigate, prevent, or act regarding potential violations of our policies, suspected fraud, and illegal activities, or as evidence in litigation in which we are involved.
Third-Party Service Providers: We may share your Information with third-party vendors, service providers, contractors or agents who perform services and require access to such information to do that work. Examples include data analysis, email delivery, hosting services, customer service and marketing efforts. They will only have access to your Information to the extent that they need to perform those services. They are required to keep your Information confidential and may not use it other than as we ask them to and always in accordance with this Policy.
Business Transfers: We may share or transfer your Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations: We may disclose your Information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
With your Consent: We may disclose your Information for any other purpose with your consent.

We may disclose aggregated, anonymous information (i.e., information from which you cannot be personally identified), or insights based on such anonymous information, to selected third parties, including (without limitation) analytics and search engine providers to assist us in the improvement and optimisation of MHP Platform. In this event we do not disclose any information which can identify you personally.

Marketing and Opting Out

If you have given Consent to marketing, we may contact you about our products and services. If you no longer wish to receive such information, you can opt-out at any time by contacting info@thementalhealthproject.co.uk.

Children

Although our educational resources are designed to be used with children, MHP Platform is aimed at general audiences, educators, schools, and businesses. It is not targeted at children under 13 although they are able to access the free resources section of the website and children under 13 are not permitted to purchase packages from the Platform.

For business purposes, MHP Project may use data from surveys, including data provided by children. In these instances, we make the following commitments:

We will not use or share data beyond that required for educational, research or business purposes
Any data shared or published will never be personally identifiable. It will always be anonymised or aggregated (unless explicitly requested or authorised)
We will never sell your Information.
We will never build a personally identifiable profile of a student.
We will never use this data for any targeting or advertising to children.
We will maintain a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of children’s personal information against risk.

How do we keep your information safe?

We have put in place appropriate technical and organisational security measures designed to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. However please also remember that we cannot guarantee that the internet is 100% secure. Although we do our best to protect your Information, the transmission of your Information to and from MHP Platform us at your own risk. Please only access our services within a secure environment.

How long do we keep your information for?

We keep your Information for as long as reasonable and necessary to fulfil the purposes outlined in this policy, unless otherwise required by law.

We will only keep your Information for as long as it is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Is your information transferred internationally?

We may transfer, store, and process your Information in countries other than your own but will take all reasonable steps to ensure it is protected. Whenever we transfer your Information outside of the UK, we will take all reasonable measures that we can to protect your Information in accordance with this Policy and applicable law. If the Information will be transferred outside of the European Economic Area, we will ensure that any additional required measures and/or safeguards are in place (e.g., the EU/US Privacy Shield if the transfer is to the USA, or that the EU model contract clauses are used, if applicable).

You will be required to give consent to certain processing activities before we can process your Information. Where applicable, we will seek consent from you when you first submit Information to or through MHP Platform. If you have previously given your consent, you may freely withdraw such consent at any time. You can do this by emailing info@thementalhealthproject.co.uk.

If you withdraw your consent, and if we do not have another legal basis for processing your Information, then we will stop processing your Information. If we do have another legal basis for processing your Information, then we may continue to do so, subject to your legal rights. Please note that if we need to process your Information for you to use MHP Platform and you object or do not provide consent to us processing your Information, MHP Platform will not be available to you.

Third-party websites

MHP Project is not responsible for the safety of any information that you share with third-party providers who feature or advertise but are not affiliated with MHP Project.

Account Termination

You may terminate your account by deleting it on MHP Platform or by emailing info@thementalhealthproject.co.uk.

Once your account is closed no further data will be collected, but we may maintain your Information about you for the purposes authorised under this Policy, unless prohibited by law.

What are your Privacy Rights?

You have various rights in respect of the personal information we hold about you – these are set out in more detail below. Please note we will require evidence of your identity before we are able to respond to your request. This is a security measure to ensure that your Information is not disclosed to a person who does not have the right to receive it. We may also contact you to ask you for further information in relation to your request to speed up your response. To exercise or discuss any of your rights, please contact us at info@thementalhealthproject.co.uk.

Access to your personal information: You have the right to request access to a copy of the personal information that we hold about you, along with information on what personal information we use, why we use it, whom we share it with, how long we keep it for and whether it has been used for any automated decision making. Where we have good reason and where data protection law permits, we can refuse your request for a copy of your Information, or some aspects of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so.
Right to object: You can object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. Please contact us as noted above, providing details of your objection.
Consent: If you have given us your consent to use personal information (for example, for marketing), you can withdraw your consent at any time.
Rectification: You can ask us to change or complete any inaccurate or incomplete personal information about you.
Erasure: In certain circumstances, you have the right to request that the Information we hold about you is erased, e.g., if the information is no longer necessary for the purposes for which it was collected or processed, or our processing of the Information is based on your consent. There are no other legal grounds on which we may process the Information.
Portability: You can ask us to provide you or a third party with some of the personal information that we hold about you in a structured, commonly used, electronic form, so it can be easily transferred.
Restriction: You can ask us to restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it.

Changes to this policy or your personal information

Whenever you wish to use the MHP Platform, please check the Privacy Policy to ensure you understand the applicable terms. Your use of the platform after the effective date of any policy modification indicates your acceptance of the modified Policy. If you do not agree to any items within the Policy, please immediately stop using MHP Platform. It is important that the information we hold about you is accurate and current. Please keep us informed of any changes, such as a change in your email address.

Contact Information

MHP Project has a Data Protection Officer who is responsible for matters relating to privacy and data protection. If you have any questions regarding the privacy practices or your information, please contact the Data Protection Officer at info@thementalhealthproject.co.uk.

You have the right to make a complaint at any time to the Information Commissioner’s Office (the ICO), the UK supervisory authority for data protection issues. If you are thinking of making a complaint, we would appreciate the chance to address your concerns before you approach the ICO. We welcome and encourage you to contact us in the first instance.

Last updated September 2023

Cookie Policy

This policy (Policy) relates to how we use cookies on The Mental Health Project (MHP) website www.thementalhealthproject.co.uk (The Mental Health Project Platform). Together with our Terms of Use, Terms and Conditions, and Privacy Policy set out the terms which apply when using the MHP website.

The terms “Mental Health Project,” “MHP,” “we,” “us,” and “our,” refer to The Mental Health Project Limited, a company registered in England and Wales (company number 14862052) with its registered address at 1 Second Avenue, Halstead, England, CO9 2SU. The term “you” refers to you, as a user of The Mental Health Project website.

How we use cookies

A cookie is a small file of letters and numbers that we store on your browser or on the hard drive of your computer if you agree. Cookies help us to provide you with a good experience when you use the website and allow us to improve the MHP platform.

We use cookies for several purposes, including, but not limited to:

Security: We need cookies as part of our security features and to help up detect suspicious activities and violations of our Privacy Policy/Terms of Use and/or Terms and Conditions.
Functionality and Services: Cookies allow us to understand critical elements of functionality and user preferences. They enable us to personalise and improve your website experience by understanding your preferences, e.g., features and customised content. Cookies also help us to ascertain whether the website is operating effectively.
Analytics: We use cookies for analytical and performance purposes to determine the MHP’s website usage and optimisation.
Personalisation: Cookies help us to show you the correct information and personalise your experience.

What cookies do we use?

The categories of cookies listed are based on the International Chamber of Commerce’s Guide for Cookie categorisation.

We use the following cookies:

Strictly necessary cookies. These cookies are necessary for our website to function. They include, for example, cookies that enable you to use a shopping cart or make use of e-billing services.
Performance cookies. They allow us to recognise, count the number of visitors, and see how visitors move around and use the website. These cookies help us improve how the MHP platform works, for example, by ensuring that the platform is easy to use and navigate.
Personalisation cookies. We use personalisation cookies to track the pages you visit on our website. This allows us to suggest relevant content based on the pages you have previously visited.
Targeting cookies. These cookies record your visit to the MHP platform, your visited pages, and the links you have followed. We will use this information to make the MHP platform, and any advertising displayed more relevant to our interests. We may also share this information with third parties for this purpose.

Managing Cookies

When you visit our website for the first time, a notification explaining the use of cookies is displayed. By using the website, you agree to our use of these cookies. You can set your browser to refuse all or some of the browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please be aware that some parts of the website may become inaccessible or not function properly.

Please note that we do not currently respond to Do Not Track (DNT) or similar signals.

Third-Party Cookies

Third parties, including, but not limited to, advertising networks and providers of external services such as web traffic analysis, may also use cookies, over which we have no control. When third parties collect information about you, they act as controllers in their own right; that is, they are not acting on our behalf. If you would like more information on third-party cookies, please visit youronlinechoices.com/uk.

Modification of Terms

MHP reserves the right, at its sole discretion, to change, modify, add, or remove portions of this policy. We will review and, where necessary, update this policy periodically. When we make minor changes to the policy, we will update the last modified date listed on the page. If we make any significant changes to the Cookie Policy, and where we have your email address, we will endeavour to inform you of the changes in writing. Whenever you wish to use the MHP Platform, please check the Cookie Policy to ensure you understand the applicable terms. Your use of the platform after the effective date of any Cookie modification indicates your acceptance of the modified Cookie Policy. If there are any terms in the cookie policy that you do not agree with. Please discontinue your use of MHP Platform.

If you have any questions regarding the Cookie Policy, please contact us at info@thementalhealthproject.co.uk

Last updated September 2023

Safeguarding Policy

The Mental Health Project (MHP) may sometimes work directly with children in schools and other youth-focused organisations. MHP is dedicated to providing an environment where young people feel secure, valued, and heard. MHP has a responsibility to promote and protect child welfare. As a UK-based company, this policy is based on legislation, policy and guidance that seeks to protect children across the UK. The four nations of the UK are England, Scotland, Northern Ireland, and Wales. Each nation has its own child protection system and laws based on the same principles to help protect young people from abuse and neglect.

A summary of the key legislation and guidance is available from the NSPCC at https://learning.nspcc.org.uk/safeguarding-child-protection.

Purpose

The purpose of the safeguarding policy is:

To protect children and individuals who use MHP’s products and services.
To ensure our products and services are suitable for the intended audience.
To provide principles that guide our approach to child protection.

Policy Statement

The position of MHP on safeguarding is that:

No one should experience abuse of any kind, and everyone has the right to be protected from discrimination.
We have a responsibility to promote the welfare of everyone, to keep them safe and to operate in a way that projects them.
The welfare of children is paramount.
All people, regardless of age, disability, gender, race, religion or belief, sex, or sexual orientation, have a right to equal protection from all types of harm and abuse.
Working in partnerships with schools is essential in assisting young people’s welfare.

We will seek to keep children safe by ensuring that:

Our policies and procedures will be regularly reviewed to ensure best practice.
All individuals working directly with young people will have appropriate background checks completed (e.g., in the UK, this would be the Enhanced Disclosure and Barring Service).
Any concerns or disclosures will be reported to the appropriate safeguarding lead as soon as possible, for example, the schools safeguarding lead.
We record and store information professionally and securely, in line with regulations.
We ask any partner organisations who may provide services in conjunction with MHP to have their own safeguarding policies and processes in place.

If you have any questions regarding our Safeguarding Policy, please contact us at info@thementalhealthproject.co.uk

Last updated September 2023